Online shoe and clothing retailer Zappos says it realizes people in these troubled times have worries that go far beyond footwear—and its customer service reps are ready to help. In April, the company, finding that callers found small talk with their reps reassuring, started encouraging people to call for...Monday, June 1, 2020
Zappos Says Its Customer Service Reps Will Talk About Anything
Online shoe and clothing retailer Zappos says it realizes people in these troubled times have worries that go far beyond footwear—and its customer service reps are ready to help. In April, the company, finding that callers found small talk with their reps reassuring, started encouraging people to call for...
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment